Privacy Policy

Pumpkin Stack, a wholly owned brand of Eneract, LLC (together with its affiliates, “Pumpkin Stack”), as a controller, endeavors to protect data that directly or indirectly relates to you (“personal information”). This Privacy Policy informs you about our practices regarding the treatment of information we collect from you online (e.g., through our websites) and online (e.g., through customer support channels, our retail locations, and in person promotional activities), the kinds of information we may collect, how that information is used, with whom we share it, and how you can opt-out of a use or correct or change such information. In this Privacy Policy, any reference to “us,” “we,” or “our” is a reference to Pumpkin Stack, and the particular entity that you have a relationship with. Any reference to “you,” “your,” and “yourself” is a reference to you as an individual who has a relationship with or is in contact with us.

In general, we process personal information for our legitimate purposes of running our business; complying with applicable laws; and protecting our websites, our business, our customers, and any individuals who use our website, services, or transact business with us. We also process personal information as necessary to enter into or perform under a contract with you or with another party for your benefit. Some processing of your personal information may also be subject to your consent (e.g., if you enter a sweepstakes or promotional event). If we use consent as the basis for our processing, we will request it at the time we collect such personal information.

If you have any questions about our privacy policies, please contact us at support@pumpkinstack.com or call us at 214-491-5600. By providing your personal information to Pumpkin Stack, you signify your acceptance of the Terms of Use and agree that Pumpkin Stack may collect, use, and disclose your personal information as described herein.

1. Scope

    This Privacy Policy applies to everyone who interacts with us, including but not limited to:

    • Customers who purchase our products or services (whether in-store or online),
    • Users of any apps we provide,
    • Individuals who sign up to receive marketing materials from us,
    • Participants in promotions or competitions,• Attendees of events,
    • Users interacting with us on social media or other online/offline offerings.

    This Privacy Policy covers a range of individuals and different types of relationships and interactions with us, so not all aspects will apply to everyone.

    2. Information We Collect

    A. Personal Information
    The types of personal information we collect (directly from you or from third-party sources) and our privacy practices depend on the nature of the relationship you have with Pumpkin Stack and the requirements of applicable law. Below is an overview of how we collect and use personal information.


    B. Types of Personal Information
    Pumpkin Stack collects personal information from current, prospective, and former customers, visitors, and guests (collectively, “Individuals”) through the following channels:

    1. Information Provided Directly to Us:
    Examples include name, email address, mailing and billing address, phone number, and payment details (such as credit card information).

    2. Communications:
    We collect information such as your email address or phone number when you contact us, sign up for newsletters, participate in promotions, or request customer service.

    3. Survey and Reviews:
    If you participate in surveys or provide reviews, we may collect feedback to improve our products or services.

    4. Sweepstakes and Contests:
    Personal information may be collected for participation and contact purposes.

    5. Public Posts:
    Information shared on public blogs, social media, or review platforms is considered “public” and not protected by this Privacy Policy.

    6. Information from Third Parties:
    We may collect information from external sources (e.g., marketing or research partners).

    7. Automated Data:
    We collect data automatically via cookies, such as your IP address, device information, and browsing activity.

    3. How We Use Your Information

    Transactional Purposes
    Pumpkin Stack will process personal information to:

    • Fulfill requests for products, services, or information,
    • Provide customer support,
    • Communicate with you about orders, shipping, and other logistical matters.

    Administrative Purposes
    We process personal information to:

    • Measure interest in our products,
    • Conduct quality control,
    • Ensure compliance with our Terms of Use.

    Marketing
    We use personal information to notify you about products, services, and promotions.

    Research and Development
    Data may be used to improve existing products or develop new offerings.

    4. Cookies and Similar Technologies

    We use cookies and similar technologies to enhance user experience, enable functionality, and deliver targeted advertising. For details on managing cookies, refer to Section 6.

    5. How We Share Your Information

    A. Vendors and Service Providers

    We share information with vendors that support services like order fulfillment, hosting, payment processing, and customer service.

    B. Business Partners

    Information may be shared with business partners or affiliates to provide joint services or products.

    C. Marketing

    We may share anonymized or aggregated data with third-party advertisers for interest based advertising.

    D. Legal Disclosure

    We may disclose information to comply with legal obligations or to protect our rights.

    E. Business Transfers

    In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

    6. Managing Your Personal Information

    You may opt out of marketing communications, update account information, or exercise rights under applicable privacy laws by contacting us at support@pumpkinstack.com.

    7. Security and Retention

    We take measures to protect your personal information but cannot guarantee complete security. Personal information is retained only as long as necessary for business, legal, or operational purposes.

    8. Children’s Privacy

    Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If such information is identified, we will delete it.

    9. California Residents

    California residents have additional rights regarding the collection, use, and sharing of their personal information, as outlined in Section 9 of this Privacy Policy.

    10. Updates to this Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our website, and your continued use of our services signifies acceptance of the revised terms.

    For questions or concerns, contact us at support@pumpkinstack.com.

    Last Updated: 02.01.2025